Read what our customer have to say!

Ranzy,

Thanks so much for the update. I truly appreciate it. I thank you so much for the update. You always do such good work and I thank you for it.

Judy
Hayskar, Walker, Schwerer, Dundas & McCain, P.A
Ft. Pierce, FL *******************************************************************

You Guys are Awesome!

Rachel Belardo
Heller & Heller
Uncasville, Ct
****************************************************************** Mr. Luster,

You shipped out a Lanier Transcriber to us on Monday, I want to let you know we got it on Wednesday. It is in terrific condition, your service was very prompt, the product is terrific and I really want to thank you. I will do business with you again if the occasion arises.

Charles Spaetti
812-477-6483
Evansville, IN 47715
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Dear Mr. Luster,

Yesterday, I was very happy to receive my Lanier Cassette Eraser. Now, I can start cleaning up all the cassette tapes that I have collected over the years. I really appreciate the time you took to help me; but most of all, for not charging me.

It's nice to know that there are still some very nice people in this world. Again, thank you very much.

Sincerely,

Jessica O. Brown
Atlantic City, NJ
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Hello Ranzy,

I received my Lanier Dictaphone yesterday just as you said that I would …

I tried the Lanier and, besides looking like new, it worked PERFECTLY. Moreover, the power cord that you included was something for which I had searched without luck for a number of years. You kindly included it in the package and never charged me a dime for the item.

You know, Ranzy, in these days of snake-oil salesmen, and other such shady folk, you stand out as a pillar of “Truth, Justice, and the American Way.” I cannot be more grateful for your fine work on my machine. I hope that you will post this writing on your website so that others may see my opinion of you and your extraordinary work.

With gratitude and GREAT REGARD …

JOHN (JP) de BOURBON
San Diego, CA
Tel: (619) 296-9997
E-Mail: berto6314@san.rr.com
***************************************************************

Excellent customer service and we really appreciate the personal attention given.

Kim Andrews
Goodman, Carr, Laughrun
Charlotte, NC
***************************************************************

Hi Ranzy - Thanks so much --- your dictation equipment is really great! Thanks so much for coming to our rescue this morning. We really were crunched for time. It is wonderful to find a company that really stands behind its product. I love that we called and spoke with you personally (needed tech support, which you gave us and which immediately solved our problem) and that we were NOT calling some other company which connects you with someone in another country(because they have outsourced jobs). Usually that person doesn't have actual knowledge about the product and they read the answers to questions from a manual. In our recent experience, you and your business are very unique and great. A lot like things used to be.

Sincerely,

Barbara Katzen
Katzen & Katzen, P.A.
Miami, FL
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Fed X just delivered my machine, and I could not be happier. It looks brand new and works like a top. I will recommend your company to all of my friends .... Thanks again for the prompt and outstanding service, a rare commodity indeed these days.

Stephen R. Patterson
Longview, TX
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I have to tell you that I am so impressed with the (DigiTel) system and most importantly with your technical assistance. I would recommend your product and service (most important) to anyone.

Thanks again,

Mary Lynn
Martinez CA
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Just received my order. Thank you so much for the prompt delivery and your help assuring I got the correct headset!

Sheryl Hazelrigg
Bowling Green KY
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Received our machine and wanted to say thanks for the terrific job. Glad to have it back and it works wonderfully.

Thanks again.

Sharon
Hillsboro, OR
*************************************************************** Ranzy,

Thank you so much for your information. You do not know how wonderful it is to have someone like you to help in these crisises. So different than with Lanier.

Have a wonderful holiday.

Mary Lynn Costanza
Martinez CA
*************************************************************** Hi:

Just wanted to thank you for the excellent and quick service on the Phillips transcription machine. It is working well and you made the process painless!

Thanks again!

Eileen D.
Clinical Study Coordinator
Cooper Institute for Reproductive and Hormonal Disorders
***************************************************************

Ranzy,

Thank you so much for the fast turnaround. We received the equipment today and have already dictated a report. Thanks again!

Kirsten Brown
The TEAM Centers, Inc.
Chattanooga, TN 37403
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Ranzy: I just received my Lanier transcriber and wanted to thank you for the quick shipment and excellent packaging - appreciate it so much / back in business now!

Liz Spencer
New Port Richey, FL
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Good Morning,

I received the Lanier and my doctor is using it--it sounds great!! I am very happy. Thanks so much,

Lisa Akers
Tacoma, WA
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Had exactly what we were looking for and was received shortly thereafter. Excellent service!

Kim Andrews
Goodman, Carr, Laughrun
Charlotte, NC
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Very smooth transaction- ordered the item, received it very shortly after. Happy with product. Customer Service Rating: Excellent

April Schiestel
Fox River Grove, IL
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Ranzy - thank you again so much for your help this morning...... You have been a great resource for us, and we will definitely return to you for any future dictation needs we might have.

Thanks again!

Lisa Robertson
Terrace Obstetricians & Gynecologists
Oakbrook Terrace, IL
***************************************************************

Ranzy,

Just wanted to let you know how much I appreciate your FAST service in repairing my unit after Hurricane Ike damaged some of the components!! I was so happy to get back to work and PMSI was grateful to have me back as well!

Great service and extremely fast, fast fast!!!

Thanks again!

Lauralee Todd
***************************************************************

"I am quite impressed with the DigiTel System".

Jan Devine
Colorado Springs, Co
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Medical Transcription Management, Inc. based just outside of Chicago, Illinois employs 30 home-based transcribers and work for 3 Chicago metropolitan area hospitals. I consider my company to be a very satisfied customer of "Transcribe Solutions." Mr. Ranzy Luster has been a wonderful technical advisor and support person and the equipment which we have purchased from his company has been of outstanding quality; the prices are competitive and the delivery time outstanding. I have sent equipment in for repair as well, and Transcribe Solutions' response time and repair fees are exceptional. I have purchased transcription equipment from Transcribe Solutions since 2004 and I will continue to do so without hesitation - I wouldn't consider doing business with anyone else! Mr. Luster has been responsive, technically knowledgeable, very helpful, and an absolute pleasure to do business with!

Dawn M. Munoz, MBA, RHIA, Owner
Medical Transcription Management, Inc.
River Forest, Illinois
708-771-7272
MedTranMgt@aol.com
***************************************************************

Hi Ranzy,

My Lanier P-144 was delivered on Friday 4/4/08 in perfect condition and it works very well. Your service was extremely professional with quality repair to my system.

You did a great job and thank you again.

Sincerely;

Rochelle Garmise
Quality Medical Transcription
Cutchogue, NY


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I can’t even remember who “introduced” me to Ranzy, but I would like to say THANK YOU to whoever it was! If you look up “customer service” in the dictionary, you would probably see Ranzy’s picture! I can’t imagine being in this business without Transcribe Solutions! Thank you, Ranzy, for 5 years of excellence!

Amy Garnett, Vice President
Professional Medical Services, Inc. (PMSI)
Cullman, AL ***************************************************************

Hi Ranzy: Happy New Year!

I just wanted to let you know my repaired machines arrived and I think you're a genius. They're working fine and I so appreciate your expertise.

I am so happy I came across your Web site.

All the best in 2008 and thank you again.

Mary Bailey

Mary L. Bailey Editorial Services
New York, NY
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Ranzy,

I cannot thank you enough for superb, above-and-beyond customer service you have exhibited. I would be happy to recommend your company to all my colleagues and WILL!!! I read a lot about you on MTStars, all good things and rightfully so.

You made my otherwise crappy day a good one.

Thanks again for all your help. It was an extreme pleasure doing business with you.

Angela Bongiovanni
Medford, OR
***************************************************************

Hi Ranzy,

I received my order yesterday. I really appreciated how carefully everything was packaged and prepared, the great instructions for setup and especially the writing on each cable to show where it plugs in!! Thank you so much! That was really great and made it easy to set everything up. It seems like you anticipated all the questions that might come up. You've been doing this for a while, I'm guessing?? Ha ha! Everything was so clean and like new.

I will definitely recommend you to any coworkers of mine.

Thanks again,

Claudia Kuenkel
Auburn, Wa ***************************************************************

My experience with Transcribe Solutions have always been positive. When I have called with the need for equipment right away, Transcribe Solutions was able to deliver. They answered any questions I had, got the equipment packaged up right away and sent it out to me. Keystrokes can rely on them for great customer care, efficiency and prompt service!

Becky Bombacino
Keystrokes Transcription Service, Inc.
Yorkville, IL,
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Excellent, Ranzy, they don’t call you “Transcribe Solutions” for nothing, do they!

Jerry Fierro
Gogick, Byrne & O’Neill, LLP
New York, NY ***************************************************************

You are indeed a life saver. Thank you so much.

Gloria Davis
Kipling, NC ***************************************************************

Again, My Thanks to you, I appreciated your wonderful Customer Service, and follow up, which is so lacking today.

Mary Bashur,Senior Practice Administrator
Advocate Radiology Billing & Reimbursement Specialists
Powell, OH